All Case Studies
Founder-Led Growing Business
Giving Founders Complete Operational Control While Scaling a Growing Business
NextPhase Solutions
The Challenge
NextPhase Solutions was a founder-led business experiencing rapid growth, with teams expanding across sales, operations, and support functions. While growth was positive, daily control started slipping as the founder remained involved in every decision.
Key operational challenges included:
โข Leads, customers, and follow-ups tracked informally by different team members
โข No single view of what sales, operations, and admin teams were working on
โข Attendance and leave managed manually, creating payroll confusion
โข Reimbursements and expenses approved on trust, without structured data
โข Founder spending excessive time chasing updates instead of focusing on growth
โข Lack of a single dashboard to understand business health at a glance
These issues made scaling stressful and increased dependency on the founder for routine oversight.
Key operational challenges included:
โข Leads, customers, and follow-ups tracked informally by different team members
โข No single view of what sales, operations, and admin teams were working on
โข Attendance and leave managed manually, creating payroll confusion
โข Reimbursements and expenses approved on trust, without structured data
โข Founder spending excessive time chasing updates instead of focusing on growth
โข Lack of a single dashboard to understand business health at a glance
These issues made scaling stressful and increased dependency on the founder for routine oversight.
The Solution
Karyalay was implemented as a central ERP platform to give the founder complete visibility and control without micromanagement. All leads, customers, and follow-ups were centralized within the CRM, ensuring structured ownership and transparency across sales.
Daily work across teams was organized using tasks and work items with defined responsibilities. GPS-based attendance standardized attendance tracking for both office and field staff, removing manual records.
Payroll and salary processing were aligned with verified attendance and approved reimbursements, reducing disputes. Documents, internal approvals, and records were centralized, while management dashboards gave the founder a real-time snapshot of sales, team activity, attendance, and financial readinessโfrom a single screen.
Daily work across teams was organized using tasks and work items with defined responsibilities. GPS-based attendance standardized attendance tracking for both office and field staff, removing manual records.
Payroll and salary processing were aligned with verified attendance and approved reimbursements, reducing disputes. Documents, internal approvals, and records were centralized, while management dashboards gave the founder a real-time snapshot of sales, team activity, attendance, and financial readinessโfrom a single screen.
Modules Used
CRM
Lead & Customer Management
Task & Work Management
Employee Management
GPS Attendance
Payroll & Salary
Travel Reimbursements
Documents & Approvals
Management Reports & Dashboards
The Results
๐ง Founder-level visibility across sales, operations, and admin teams
๐ Clear accountability for leads, tasks, and internal work
๐ Accurate attendance tracking without manual supervision
๐ฐ Smooth payroll and reimbursement processing with fewer disputes
๐ Single-dashboard control for faster, confident decision-making
โฑ๏ธ Reduced dependency on the founder for daily follow-ups
๐ Stress-free scalability as the team grew beyond 10โ50 employees
๐ Clear accountability for leads, tasks, and internal work
๐ Accurate attendance tracking without manual supervision
๐ฐ Smooth payroll and reimbursement processing with fewer disputes
๐ Single-dashboard control for faster, confident decision-making
โฑ๏ธ Reduced dependency on the founder for daily follow-ups
๐ Stress-free scalability as the team grew beyond 10โ50 employees
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