All Case Studies Founder-Led Growing Business

Giving Founders Complete Operational Control While Scaling a Growing Business

NextPhase Solutions
Giving Founders Complete Operational Control While Scaling a Growing Business

The Challenge

NextPhase Solutions was a founder-led business experiencing rapid growth, with teams expanding across sales, operations, and support functions. While growth was positive, daily control started slipping as the founder remained involved in every decision.

Key operational challenges included:
โ€ข Leads, customers, and follow-ups tracked informally by different team members
โ€ข No single view of what sales, operations, and admin teams were working on
โ€ข Attendance and leave managed manually, creating payroll confusion
โ€ข Reimbursements and expenses approved on trust, without structured data
โ€ข Founder spending excessive time chasing updates instead of focusing on growth
โ€ข Lack of a single dashboard to understand business health at a glance

These issues made scaling stressful and increased dependency on the founder for routine oversight.

The Solution

Karyalay was implemented as a central ERP platform to give the founder complete visibility and control without micromanagement. All leads, customers, and follow-ups were centralized within the CRM, ensuring structured ownership and transparency across sales.

Daily work across teams was organized using tasks and work items with defined responsibilities. GPS-based attendance standardized attendance tracking for both office and field staff, removing manual records.

Payroll and salary processing were aligned with verified attendance and approved reimbursements, reducing disputes. Documents, internal approvals, and records were centralized, while management dashboards gave the founder a real-time snapshot of sales, team activity, attendance, and financial readinessโ€”from a single screen.

Modules Used

CRM Lead & Customer Management Task & Work Management Employee Management GPS Attendance Payroll & Salary Travel Reimbursements Documents & Approvals Management Reports & Dashboards

The Results

๐Ÿง  Founder-level visibility across sales, operations, and admin teams
๐Ÿ“Œ Clear accountability for leads, tasks, and internal work
๐Ÿ“ Accurate attendance tracking without manual supervision
๐Ÿ’ฐ Smooth payroll and reimbursement processing with fewer disputes
๐Ÿ“Š Single-dashboard control for faster, confident decision-making
โฑ๏ธ Reduced dependency on the founder for daily follow-ups
๐Ÿš€ Stress-free scalability as the team grew beyond 10โ€“50 employees

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